Consumer Law

Netherlands

In the contractual relationship between consumers and businesses, different rules apply than those for contractual relationships between businesses themselves. The law simply gives more rights and further-reaching protection to the consumer than to the business. For example, the consumer is free to choose between replacement or repair of a product if there is something wrong with it. A consumer can also claim that a product he has bought does not meet the expectations aroused in him, through advertising material for example. In addition, the law prohibits the use of a number of clauses in general terms and conditions if a contract is concluded with a consumer.

If your business is targeting the consumer, it is advisable to have a number of matters such as your general terms and conditions, advertising materials and user instructions tested by a specialist lawyer. Our lawyers at CMS have just the knowledge you need in this area and can advise you on all aspects of consumer law.

Read more Read less
Jan 2018
Net­work Shar­ing 3.0
In­fra­struc­ture shar­ing and in­vest­ment 2017
CMS con­fer­ence: In­ter­ven­tion, In­nov­a­tion and Dis­rup­tion...