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Consumer Lawyers

In the contractual relationship between consumers and businesses, different rules apply than those for contractual relationships between businesses themselves. The law simply gives more rights and further-reaching protection to the consumer than to the business. For example, the consumer is free to choose between replacement or repair of a product if there is something wrong with it. A consumer can also claim that a product he has bought does not meet the expectations aroused in him, through advertising material for example. In addition, the law prohibits the use of a number of clauses in general terms and conditions if a contract is concluded with a consumer.

If your business is targeting the consumer, it is advisable to have a number of matters such as your general terms and conditions, advertising materials and user instructions tested by a specialist lawyer. Our lawyers at CMS have just the knowledge you need in this area and can advise you on all aspects of consumer law.

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Remko-van-Baarlen-CMS-NL
Remko van Baarlen
Attorney-at-law
Netherlands, Utrecht
Remko van Baarlen is a member of the Litigation & Insurance practice group of our firm. He is active in liability, insurance and transport law. Remko advises international corporations and focusses...
Picture of Anita Canta
Anita Canta
Attorney-at-law
Netherlands, Utrecht
Anita Canta graduated from Utrecht University in 2002 in Dutch Law and Economics. She then spent almost 5 years in general commercial law. Anita has worked in the Commercial Law Practice group at CMS...