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Insurance 2020: The Customer Lens

11/02/2020

What will that mean in practice? Perhaps most telling is Mr Woolard’s comment that the “Principle for Business [which] requires firms to communicate in a way which is fair, clear and not misleading, and [pay] due regard to the information needs of its clients...

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Authors

Portrait ofAlison McHaffie
Alison McHaffie
Partner
London
Portrait ofPippa Tasker
Pippa Tasker
Partner
London