Due to the ongoing crisis, excessive purchases of certain products and the unscrupulous and illegal behavior of some producers and marketers of goods and services has taken place. Reason why, SIC has issued a series of measures aimed at maintaining free competition in Colombia, regarding mostly those markets that are directly related with essential goods and/or services. For instance, SIC urged the municipal mayors to perform within their jurisdiction, inspection and surveillance actions regarding the activities carried out by producers and suppliers, to determine potential violations in the rights of consumers, with antitrust behaviors such as: hoarding products, tied sales, misleading advertising and misleading information.
On the other hand, the SIC issued a letter addressed to Colombia’s productive sector, to ensure that from the main economic guilds the rights of consumers and the conditions of free competition in the markets are protected. The letter established that the business sector must avoid incurring in proceedings and systems that tend to limit free competition; the sector must respect free competition regulation as it is during the emergency context. SIC asserts that behaviors that seek to distort competition and the proper functioning of the markets will not be tolerated during the crisis.
The Government has presented a Decree to deal severely with speculation and the hoarding of essential goods and services (already classified as crimes in the Penal Code) during the time in which the causes that motivated the declaration of the State of Economic, Social and Ecological Emergency persist. Its purpose and objective are to protect household access to basic and first necessity goods and services.
The Decree gives out clear guidelines so that SIC can face efficiently the hoarding and price speculation, hand in hand with other Authorities. The Government is proposing the publication of price lists for basic/essential goods and services (such as medicine, surgical masks, and others) supported by the information given out by the National Administrative Department of Statistics (DANE). This last authority will perform a periodical review of the products and/or services from the published list to update them if it is necessary. Finally, the Competition Authority will verify if there are exaggerated increases regarding prices in order to take the necessary regulatory measures.
According to the Decree, SIC would be also acting as Judicial Police collecting information for the Attorney General's Office concerning the crimes of hoarding and price speculation.
Consumer Protection
As a tool for people to properly report any infringements against free competition, the Competition Authority released a cellphone App (PQRFS) in which consumers are able to report violations and infringements in real time without having to go to SIC´s physical offices venue considering the mandatory isolation measure. The App is now available for Android and iOS operating systems. The Authority is encouraging the use of electronic means at the disposal of citizens in order to denounce such practices. The Authority has insisted in the use of these tools regarding the need for a proper report in order for the Authority to take measures against anyone who commits the alleged offense.
Although reports are being received by the Authority, they have been carrying out inspection visits to commercial establishments all around the Country in order to guarantee the rights of consumers and free competition during this State of Emergency. This way, the process in which measures are taken against the offender could be initiated ex officio.
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