CMS Expert Guide: Data Law Navigator

Data protection

1. Local data protection laws and scope

The main data protection legislation is the Federal Law on the Protection of Personal Data held by Private Parties (the “Data Protection Law”) and its supplementary regulation (the “Data Protection Regulations”), together the “Data Protection Legislation”. The Data Protection Law came into force in July 2010 and the Data Protection Regulation came into force in December 2011. Other relevant legislation containing data protection provisions includes:

  • Articles 6 to 16 of the Mexican Constitution;
  • The Privacy Notice Guidelines, which govern the content of data privacy notices and obtaining consent for processing personal data;
  • The General Law for the Protection of Personal Data in Possession of Obligated Subjects governs personal data held by public bodies; and
  • The Federal Consumer Protection Law governs certain aspects concerning marketing activities.    

Additionally, Mexico is a signatory of international agreements on Data Protection, like the Convention for the Protection of the People Regarding the Automated Treatment of Personal Information. Mexico is also a member or the Inter American Network of Data Protection.

The principal data protection legislation is Law 19.628 “on protection of private life” (also known as the Chilean Data Protection Law or “CDPL”). 

There are also two other legal provisions that regulate some aspects of personal data processing:

  • The Chilean Constitution, in its article 19 No. 4 and No. 5, which enshrine the right to privacy, as well as the protection of personal data, and also;
  • Law 19.496 (Consumer Protection Law) that establishes the regulation regarding unsolicited commercial marketing communications for consumers.
  • General Data Protection Regulation ("GDPR") (Algemene Verordening Gegevensbescherming)
  • The Dutch GDPR Implementation Act ("DGIA") (Uitvoeringswet Algemene verordening gegevensbescherming)
  • The DGIA implements the GDPR. The DGIA includes, for example, exceptions for the processing of special categories of personal data and data relating to criminal law matters and exceptions to the data subject’s rights and controller’s obligations. 
  • Dutch Telecommunications Act ("TA"), (Telecommunicatiewet)

The TA implements EU ePrivacy Directive 2002/58/EC and also includes provisions on unsolicited electronic communications and the use of cookies (and similar techniques). The TA also imposes several requirements on providers of public electronic communications networks and publicly available electronic communication services with regard to the processing of personal data.

2. Data protection authority

The Federal Institute for Access to Information and Data Protection (Instituto Nacional de Acceso a la Información y Protección de Datos Personales or "INAI"), is responsible for overseeing the Data Protection Legislation. Its aim is to encourage access to all public information about governmental activities, and budgets, as well as seeking the protection of personal data and the right to privacy.
The INAI, if requested by a data subject, may carry out an investigation to ensure compliance with the Data Protection Legislation of a specific undertaking and sanction those found to be in breach the Data Protection Legislation.

Chile does not have a Data Protection Authority.

3. Anticipated changes to local laws

There are no anticipated changes. Notwithstanding, the President of Mexico suggested in January that the INAI would be replaced by a State-controlled body. No additional details or timelines have been provided.

Congress is discussing a new law that will replace the current one and raise the protection standards.

Anticipated changes:

  • A new legal definition: The objective will be to update and expand it, in accordance with international standards;
  • Legitimate Basis for Processing: A more robust basis for processing has been incorporated;
  • The creation of a Data Protection Authority: A National Directorate for Personal Data Protection with the obligation to register databases;
  • Cross-Border Data Transfer: It will be regulated for the first time. According to the current law, there is no statement that controls cross-border data transfers.
  • A new set of infringements;
  • A complaint procedure: This procedure will consist of three steps. First, a direct claim to the data processor. Secondly, an administrative claim before the new National Directorate for Personal Data Protection, and finally, a judicial claim that disputes the decision of the National Directorate for Personal Data Protection.

The Collective Act Data Protection (Verzamelwet Gegevensbescherming) amends the DGIA and other laws related to data protection (such as article 3:17 of the Financial Supervision Act) on various topics and is currently in the preparatory phase.

4. Sanctions & non-compliance

The INAI has the has the authority to impose the following administrative fines:

  • 100 to 160,000 units of measure 1 1 unit of measure = MXN 86.88 (Mexican Pesos)  for:
    • Acting negligently or fraudulently in processing and responding to requests for personal data access, rectification, cancellation or objection;
    • Fraudulently declaring the inexistence of personal data where such exists in whole or in part in the databases of the Data Controller;
    • Processing personal data in violation of the principles established in the Data Protection Law;
    • Omitting from the Privacy Notice any or all of the information it requires;
    • Maintaining inaccurate personal data when such action is attributable to the Data Controller, or failing to perform legally due rectifications or cancellations where the data subject’s rights are affected; and
    • Failure to comply with the notice warnings issued by the INAI.
  • 200 to 320,000 units of measure 2 1 unit of measure = MXN 86.88 (Mexican Pesos) for:
    • Breaching the duty of confidentiality set out in the Data Protection Law;
    • Materially changing the original data processing purpose in contravention of the Data Protection Law;
    • Transferring data to third parties without providing them with the Privacy Notice containing the limitations to which the data subject has conditioned data disclosure;
    • Compromising the security of databases, sites, programmes or equipment;
    • Carrying out the transfer or assignment of personal data outside of the cases where it is permitted under the Data Protection Law;
    • Collecting or transferring personal data without the express consent of the data subject where required;
    • Obstructing verification actions of the INAI;
    • Collecting data in a deceptive and fraudulent manner;
    • Continuing with the illegitimate use of personal data when the INAI or the data subjects have requested such use be ended;
    • Processing personal data in a way that affects or impedes the exercise of the rights of access, rectification, cancellation and objection set;
    • Creating special data databases in violation of the Data Protection Law.   

In the event that the infractions mentioned in the preceding paragraphs persist, an additional fine of 100 to 320,000 units of measure 3 1 unit of measure = MXN 86.88 (Mexican Pesos)  can be imposed.

Sanctions may be doubled for any of the above infractions committed in the treatment of sensitive data.

Since there is no Data Protection Authority, sanctions can only be imposed by a judge (in a civil procedure). To this end, Law 19.628 establishes a special procedure called “habeas data”. However, it is common practice to also use the “Remedy for the Protection of Constitutional Rights”, a constitutional action, to protect the fundamental rights affected by an illegal or arbitrary treatment of personal data.

Administrative sanctions:

Financial penalties are the primary sanction against the controller and the processor, thus, against the company.

  • Up to EUR 10m or up to 2% of the undertaking’s total annual worldwide turnover in the preceding financial year; or
  • Up to EUR 20m or up to 4% of the undertaking’s total annual worldwide turnover in the preceding financial year. 
Criminal sanctions:


  • Order for incremental penalty payments;
  • Processing prohibition;
  • Reprimand;
  • Warning.  

Please find an overview of the fines and sanctions imposed by the Dutch Data Protection Authority here.

5. Registration / notification / authorisation

The Data Protection Legislation does not require prior notification or registration for any data processing activities.

There is no registration or notification obligation since there is no data protection authority in Chile and the law does not establish this requirement.

Formally appointed data protection officers must be registered with the Dutch Data Protection Authority (here).

6. Main obligations and processing requirements

The Data Protection Law recognises two parties who deal with personal data:

  1. Data Processors: the subject or legal entity that processes personal data on behalf of the Data Controller.
  2. Data Controller: the subject or legal entity that decides on the processing of personal data.

Their relationship must be established through contractual clauses or other legal instruments in a way that proves the existence, scope and nature of such relationship.

According to the Data Protection Legislation, the principles that must be observed by controllers and/or processors in the processing of personal data are the following:

  1. Legitimacy: Personal data must be collected and processed in a lawful manner;
  2. Consent: The data subject must give its consent for the processing of its personal data;
  3. Information: Through a Privacy Notice, the Data Controller must inform the data subject about the existence and the characteristics of their personal data processing;
  4. Quality: This principle is given when the personal data is provided directly by the data subject; if not, the Data Controller must take the measurements to meet the quality principle and adopt mechanisms that are considered necessary to ensure that the data is accurate, complete, updated and correct;
  5. Purpose: Personal data can only be processed for the purposes established in the Privacy Note.
  6. Loyalty: Personal data must be processed safeguarding the protection of the data subjects’ interests and the reasonable expectation of privacy;
  7. Responsibility: Data Controllers must ensure the processing of personal data in their custody, as well as the data transferred to a Data Processor.

Additionally, the following legal requirements should be taken into account when processing personal data:

  1. Personal data must be collected and processed in a lawful manner in accordance with the provisions established by the Data Protection Legislation and other applicable regulations;
  2. Personal data must not be obtained through deceptive or fraudulent means;
  3. In all processing of personal data, it is presumed that there is a reasonable expectation of privacy, understood as the trust any one person places in another for personal data provided to be treated pursuant to any agreement of the parties in the terms established by the Law;
  4. Personal data should not be kept for any longer than is necessary in order to comply with the purposes for which the personal data was originally held. Data Controllers must establish and document retention procedures, including deletion and/or blocking of personal data, taking the nature of the data into account.   

Data processing: 

According to the CDLP the processing of all data shall be carried out:

  • In a manner consistent with the law;
  • For the purposes permitted by the legal system; and
  • With attention to the full exercise of the fundamental rights of the data subject.

Consent of the data subject: Article 4 of the law establishes that the processing of personal data is permitted only when the law authorises it, or the subject expressly consents or authorises it. However, the law does not provide a definition of what the “authorisation” or “consent” of the data subject means or entails.

Quality: Article 6 of the law establishes that personal data will be: destroyed or cancelled when the purpose of its storage has no legal basis or when it has expired; modified when it is inaccurate, inexact, misleading or incomplete; and blocked when it cannot be destroyed or cancelled, and its accuracy cannot be established or whose validity is doubtful.

Confidentiality: Article 7 of the law establishes that people who work in the processing of personal data, in the private and public sector, must maintain confidentiality when the data comes from sources not accessible to the public, as well as with respect to other data information related to the data bank; an obligation that does not cease upon completion of its functions or activities in that field.

Purpose: Personal data will be used only for the purposes for which it was collected, unless it is obtained from sources accessible to the public (Article 9 of the law)
Personal data: Article 10 of the law prescribes that sensitive personal data, defined as any information regarding characteristics of a physical or moral nature of an individual or facts or circumstances of his private life, such as personal habits, racial or ethnic origin, ideologies and political opinions, religious beliefs or convictions, physical or mental health and sexual life, cannot be processed unless:

  • The law authorises it;
  • The data subject expressly accepts said processing;
  • Such data is necessary to establish or grant health benefits that pertain to the respective data subject.

Data security: Article 11 of the law establishes that those responsible for the registries or personal data must “take care of them with due diligence” and be liable for damages.

There are no substantive derogations from the GDPR.

7. Data subject rights

All data subjects are entitled to exercise rights of access, rectification, cancellation and objection regarding their personal data (collectively known as ARCO rights). These rights are not mutually exclusive.

Right of Access

The data subject is entitled to access its personal data held by the Data Controller, as well as information regarding the conditions and generalities of the processing.

Right of Rectification

Data subjects may request, at any time, that Data Controllers rectify personal data if it is inaccurate or incomplete.

Right of Cancellation

Data subjects have the right to cancel (i.e. seek erasure of) its personal data. There are certain situations where Data Controllers have the right to object to such erasure (e.g. if required by applicable law or public interest).

Right of Objection

Data Subjects may, at any time, oppose the processing of their personal data for legitimate purposes.

Access to data

The rights pertaining to all data subjects to demand from the person responsible for any public or private data bank, any information that pertains to them, its source, the purpose for collecting, the legality of the data processing and the name of the individuals or entities to which the data is regularly transmitted. 

Correction and deletion

Correction or modification: The right of all data subjects to request the modification of inaccurate, incomplete, misleading or outdated data that concerns them.


The right of all data subjects to demand the destruction or cancellation of personal data when the purpose of its storage has no legal basis or when it has expired.
Data subjects have the right to request the cancellation of data, if the data storage is not authorised by law or if the authorisation has expired. The data subject is also entitled to exercise this right even if this data has been voluntarily provided or is being used for commercial communications, and he no longer wishes to appear in such records, temporarily or permanently.

Marketing objection

The Consumer Protection Law regulates unsolicited commercial or marketing communications sent by email to consumers. That communication must obtain a valid email address to which the recipient may request the suspension of future communications.

There are no substantive derogations from the GDPR.

8. Processing by third parties

According to the Data Protection Law, if the Data Controllers intend to transfer personal data to third parties, it must provide them with a Privacy Notice and the purposes to which the data subject has limited data processing. The data subject must consent to such transfer via the Privacy Notice.


Data Processors must obtain permission from Data Controllers if subcontracting may involve the subcontractor processing personal data. Once consent is obtained, the Data Processor must enter into a contract with the subcontractor.

The subcontractor will assume the same obligations required for Data Processors under the Data Protection Legislation and other applicable law.

The Data Processor’s right to subcontract processing activities should be outlined in the contract between the Data Controller and Data Processor. If this right is not covered in that contract, the Data Processor must seek specific consent from the Data Controller in order to subcontract processing activities.

The laws do not regulate processing by third parties. According to Article 8 of the CDLP:
If the processing of personal data is carried out by virtue of a mandate, the general rules will apply. Also, the mandate must be granted in writing, regulating the conditions of use of the data.

There are no substantive derogations from the GDPR.

9. Transfers out of country

International transfers of personal data must be consented to by the data subject and the purposes of such transfers must be included in the Privacy Notice. Such consent is not required where the transfer is:

  1. pursuant to a Law or Treaty to which Mexico is party;
  2. necessary for medical diagnosis or prevention, healthcare delivery, medical treatment or health services management;
  3. made to holding companies, subsidiaries or affiliates under common control of the Data Controller, or to a parent company or any company of the same group as the Data Controller, operating under the same internal processes and policies;
  4. necessary by virtue of a contract executed or to be executed in the interest of the data subject between the Data Controller and a third party;
  5. necessary or legally required to safeguard public interest or for the administration of justice;
  6. necessary for the recognition, exercise or defence of a right in a judicial proceeding; or
  7. necessary to maintain or fulfil a legal relationship between the Data Controller and the data subject.

The law does not establish specific requirements or restrictions on transfers of personal data abroad.

However, the law contains rules for the automated transmission of data. Article 5 of the law prescribes that the person responsible for the database can establish an automated system for the transmission of personal data, provided that it adequately ensures the rights or interests of the parties involved and such transmission is strictly related to the duties and objectives of the participating entities.

In the case of a request for the transmission of personal data through an electronic network, the following shall be recorded:

  • Identification of the requesting party;
  • Reason and purpose of the request;
  • Type of data transmitted.

The law does not restrict transfers of personal data to third countries.

Since there are no data transfer restrictions, foreign companies mostly rely on standard clauses to binding corporate rules established by EU legislation. 

The transfer of personal data does not require registration/notification or prior approval from the relevant data protection authority or entity (given the fact that this body does not exist)

There are no substantive derogations from the GDPR

10. Data Protection Officer

Data Controllers must appoint a Data Protection Officer (or equivalent role) to deal with data subjects’ requests and promote data protection compliance within the Data Controller’s organisation.

There is no legal requirement for the appointment of a Data Protection Officer.

There are no substantive derogations from the GDPR.

The DGIA provides that the data protection officer must maintain the secrecy of any information that becomes known to him or her pursuant to a complaint by or request from a data subject, unless the data subject agrees to disclosure.

11. Security

Data Controllers and Data Processors are required to establish and maintain administrative and physical, security and, if applicable, technical measures for the protection of personal data.

In developing security measures, the data controller should take at least the following into account:

  1. the inherent risk given the type of personal data;
  2. the sensitivity of the personal data;
  3. technological developments;
  4. the potential consequences of a breach for data subjects;
  5. the number of data subjects;
  6. prior vulnerabilities in the processing systems;
  7. value of the data for an unauthorised third party; and
  8. other factors that may impact the level of risk or that result from other applicable laws and regulations.

The Data Protection Regulation also sets out actions that Data Controllers can take in order to comply with the security requirements:

  1. prepare an inventory of personal data;
  2. determine the functions and obligations of the person(s) who will process personal data;
  3. conduct a risk analysis of personal data consisting of identifying dangers and estimating the risks;
  4. establish the necessary security measures;
  5. identify gaps between existing security measures and those required for each type of data and each processing system;
  6. prepare a work plan based on the gap analysis in (v) above;
  7. carry out revisions and/or audits;
  8. train personnel who process personal data; and
  9. keep a record of the methods of processing personal data.

There are no legal requirements to take appropriate technical and security measures to protect personal data, but the data processor will always be liable for the damages caused by the leaking of information.

There are no substantive derogations from the GDPR

12. Breach notification

There are no requirements for Data Controllers to notify the INAI in the event of a data breach (other than Data Controllers which are government entities). However, Data Controllers must notify data subjects if their personal data is subject to a breach with at least the following information:

  1. nature of the breach;
  2. the personal data compromised;
  3. recommendations of actions that may be taken by the data subject to protect its interests;
  4. immediate measures being taken by the data controller; and
  5. any means by which the individual can find further information regarding the matter.

There is no legal obligation to notify to the authority data breach events.

The data breach notification obligation vis-à-vis data subjects does not apply to financial companies as referred to in the Financial Supervision Act (Wet op het Financieel Toezicht).

13. Direct marketing

Personal data can be processed for advertising and marketing purposes in accordance with the Data Protection Legislation, provided that these purposes are made clear in the Privacy Notice and in any other medium required for communicating the processing purposes.

Direct marketing is regulated by the Consumer Protection Law. This Law regulates unsolicited commercial marketing communications sent by email to consumers, specifying, among other things, that such communications must contain a valid email address to which the recipient may request the suspension of further communications, also known as an opt-out system. From the moment the recipient requests the suspension of sending further emails, any communication or unsolicited email is prohibited by law.

In summary, as referred in article 11.7 of the Telecommunications Act:

  • By fax, e-mail and SMS: prior consent required (opt-in).
  • By means of telephone or other means: allowed unless someone opted out. Also, be aware of the existence of the "do not call me register" (Bel-me-niet Register) and the "mail filter" (Postfilter).
  • There are a number of specific exceptions to the requirement of consent:
    • If the user is a legal entity or a natural person acting in the exercise of its/his/her profession or business, no prior consent shall be required for the transmission by means of electronic mail of unsolicited communications for commercial, idealistic, or charitable purposes:
      • if the sender when transmitting the communication makes use of electronic contact details intended and provided by the user and said contact details have been used in accordance with the purposes attached to said contact details by the user; or
      • if the user is based outside the European Economic Area and the rules regarding the sending of unsolicited communications in the country concerned have been followed.
    • A party that has acquired electronic contact details for electronic messages in the context of the sale of its product or service may use said data to transmit communications for commercial, idealistic, or charitable purposes with regard to its own similar products or services if, when the contact details were acquired, the customer was clearly and explicitly given the opportunity to object, free of charge and in a simple manner, to the use of said electronic contact details and, if the customer did not avail himself of said opportunity, he is offered the opportunity during every instance of communication, to object, on the same conditions, to the further use of his electronic contact data.   

14. Cookies and adtech

When the Data Controller uses remote or local mechanisms for electronic, optical or other forms of technological communication which allow collection of personal data automatically and simultaneously to the time the data subject has contact with such communications mechanisms, the data subject must be informed about the use of these technologies, at the time the data subject makes contact with the technology and must be informed of the obtention of personal data as well as the way in which the cookies can be disabled.

The CDPL does not directly regulate the use of cookies or similar technologies. 

As referred in article 11.7a of the Telecommunications Act:

  • Using cookies or similar techniques is only allowed if the user has been provided with clear and complete information in accordance with the GDPR and has given consent for the action concerned. However, this rule does not apply if:
    • the cookie is used for the sole purpose of carrying out communications over an electronic communications network;
    • the cookie is strictly necessary to provide an information society service requested by the user; or
    • the cookie is used to obtain information about the quality or effectiveness of a service provided, on the condition that this has only limited impact on the user's privacy.

15. Risk scale





1. Local cybersecurity laws and scope

There is currently no specific federal cybersecurity law in force in Mexico.

Cybersecurity is regulated in the Federal Criminal Code, the Data Protection Legislation and other sector-specific legislation applicable to entities operating within those sectors (e.g. the Fintech Law). Specific cybersecurity measures are normally regulated through tertiary regulatory instruments such as manuals, official operating parameters and guides.

Chile does not have a specific law to regulate cybersecurity. However, many laws regulate some aspects of cybersecurity, for example:

  • Ley N°20.285/2008 - Law on access to public information
  • Ley N°17.336/2004 - Intellectual Property Law
  • Ley N°19.927/2004 - Law amending criminal codes regarding child pornography crimes
  • Ley N°19.880/2003 - Law that establishes the bases of the administrative procedures that govern the acts of State administration bodies
  • Ley N°19.799/2002 - Law on electronic documents, electronic signature and certification services of said signature
  • Ley N°19.223/1993 - Law on criminal figures related to computing
  • Ley N°20.478/2010 - Law on recovery and continuity on critical and emergency conditions of the public telecommunications system
  • Ley N°20.285/2008 - Law on access to public information
  • Ley N°17.336/2004 - Intellectual Property Law
  • Ley N°19.927/2004 - Law amending criminal codes regarding child pornography crimes
  • Ley N°19.880/2003 - Law that establishes the bases of the administrative procedures that govern the acts of State administration bodies
  • Ley N°19.799/2002 - Law on electronic documents, electronic signature and certification services of said signature
  • Ley N°19.223/1993 - Law on criminal figures related to computing
  • Ley N°20.478/2010 - Law on recovery and continuity of critical and emergency conditions of the public telecommunications system

The Network and Information Systems Security Act ("NISSA", Wet beveiliging netwerk- en informatiesystemen), implementing NIS Directive (EU) 2016/1148.

2. Anticipated changes to local laws

A National Cybersecurity Strategy document was published in 2017, but since the change in government in December 2018, there has not been much progress in terms of actual regulation.

In February 2020, a Mexican Senator submitted a bill proposing amendments to the Data Protection Law (the “DP Bill”).

The DP Bill proposed implementing best practices with respect to cybersecurity but made no specific recommendations.

There have been no developments regarding the DP Bill since it was announced in February 2020.

On October 2018, a bill was introduced to the Senate to strengthen the cybercrime law, thus adapting the current regulation to the Budapest Convention standards. One of the amendments proposed in the bill is the inclusion of any cybercrime as a cause for a legal entity criminal liability under law No. 20,393. 

Thereby, if the amendment is approved, legal entities must prevent any cybercrimes from being carried out by their owners, controllers, executives, representatives or managers. The failure to maintain reasonable preventive measures shall cause the legal entity to be subject to criminal liability and therefore the following sanctions:

  • Fines from UTM 400 (an indexed unit of account) to UTM 300,000;
  • Partial or total loss of benefits or absolute prohibition of receiving them for a specified period;
  • Temporary or permanent prohibition to execute contracts with the State of Chile; and
  • Dissolution of the legal entity.

This bill was approved by the Senate and now has moved to the second constitutional procedure. It is likely to be approved in 2021.

There are no anticipated changes to local laws.

3. Application 

There is no indication of when (or if) the DP Bill will be passed into law or if the National Cybersecurity Strategy will be progressed.


The NISSA applies to:

  • "digital service providers" (within the meaning of the NIS Directive) with a main establishment in the Netherlands, excluding small and micro enterprises; and
  • designated "vital operators" in the Netherlands, divided into:
    • "operators of essential services" (within the meaning of the NIS Directive); and
    • operators of other services of which the continuity is of vital importance for Dutch society.

The designation of vital operators can be found in the Network and Information Systems Security Decree ("NISSD", Besluit beveiliging netwerk- en informatiesystemen).

Digital service providers not established in the EU must appoint a representative that acts on its behalf. The representative may be addressed with regard to the NISSA based obligations.

4. Authority

The primary authority in charge of responding to any issue regarding cybersecurity is the National Guard (previously Federal Police, now formally though not materially fully integrated into the National Guard) and the Ministry of Public Security. Additional to this, there are other local authorities in some regions, such as the Police for the Prevention of Cybercrimes in Mexico City.

The INAI is responsible for overseeing data security breaches in general.

There are other authorities that could have jurisdiction regarding sector-specific cybersecurity breaches e.g. the Mexican Securities and Exchange Commission or Mexico’s Central Bank in case of cybersecurity breaches in the banking and financial sector. 


The competent authority for digital service providers is the Minister of Economic Affairs and Climate (Minister van Economische Zaken en Klimaat). The Radiocommunications Agency Netherlands (Agentschap Telecom, part of the Ministry of Economic Affairs and Climate) acts as supervisor.

With regard to energy and digital infrastructure, the competent authority is the Minister of Economic Affairs and Climate. The Radiocommunications Agency Netherlands acts as supervisor.

With regard to (i) transport and (ii) the supply and distribution of drinking water, the competent authority is the Minister of Infrastructure and Water Management (Minister van Infrastructuur en Waterstaat). The Human Environment and Transport Inspectorate (Inspectie Leefomgeving en Transport) acts as supervisor.

For banking and financial infrastructure, the competent and supervising authority is the Dutch Central Bank (De Nederlandsche Bank).

For the health sector, the competent authority is the Minister for Healthcare. The Health and Youth Care Inspectorate (Inspectie Gezondheidszorg en Jeugd) acts as supervisor.

5. Key obligations 

Given there is no legislation specifically regulating cybersecurity, companies operating in sectors that do not have their own cybersecurity requirements are not subject to any particular obligations. Similarly, there is no obligation to report cyber incidents to the authorities. However, gaining access or trying to access a protected system is considered a crime in Mexico and therefore the offended party has the capacity to report the crime to Federal Prosecutors. 

With respect to personal data, under the Data Protection Legislation, every organisation must implement corrective and preventive measures to improve security and avoid the violation personal data rights.


NISSA 1 Some specific financial institutions designated by the Dutch Central Bank are exempted from part of the obligations referred to in this section. :

  • Digital service providers and operators of essential services must implement appropriate and proportionate technical and organisational measures to manage the risks posed to the security of their network and information systems and the possible impacts of security incidents. They must also implement appropriate measures to prevent and mitigate the impact of such security incidents;
  • Designated vital operators must notify the National Cyber Security Centre ("NCSC", part of the Ministry of Security and Justice), acting as Computer Security Incident Response Team "CSIRT") of:
    • (i) any incident with a significant impact on the continuity of the essential services,
    • (ii) any security incident in their network and information systems which may have serious adverse effects on the continuity of their service;
  • If an operator of an essential service uses a digital service provider, an incident at such digital service provider must be notified by such operator to the competent authority for the sector of such operator if the incident has a significant impact on the continuity of the service.
  • Digital service providers must notify the Minister of Economic Affairs and Climate (as competent CSIRT) and Radiocommunications Agency Netherlands (as competent authority) of any incident that may have serious adverse effects on the provision of their services.

6. Sanctions & non-compliance 

Even though there is no definition of “cybercrime”, the Federal Criminal Code sanctions some behaviours that can be identified as cybercrimes, such as hacking, phishing, infections of IT systems with malware, identity theft or fraud. These illegal behaviours can be punished with prison sentences and a range of fines, depending on the severity of the crime. 


Administrative sanctions:
  • The competent authorities have several kinds of general investigative powers.
  • Fines can be imposed with a maximum of EUR 1m or EUR 5m depending on the violation.

NISSA based supervision and enforcement only applies to operators of essential services and digital service providers (e.g. not included are operators of other services of which the continuity is of vital importance for Dutch society).

7. Is there a national computer emergency response team (CERT) or computer security incident response team (CSIRT)? 

The authority responsible for the prevention and response of any cybersecurity issue is the National Response Centre for Cyber Incidents of the Federal Police (now formally incorporated to the National Guard) or CERT-MX. This body is in charge of preventing and mitigating any threat to technological infrastructure and operability in Mexico. Additionally, the INAI is responsible for supervising compliance with legislation regarding personal data protection.

The National Cybersecurity Centre (which is part of GCHQ) does not regulate the NIS Regulations but has a role in providing technical support and guidance by the following:

  • a Single Point of Contact (SPOC) – for engagement with EU partners, coordinating requests and submitting annual incident statistics;
  • a Computer Security Incident Response Team (CSIRT) to provide advice and support where reported incidents are identified or suspected of having a cybersecurity aspect;
  • being a Technical Authority on Cyber Security – to support OESs and CAs with advice and guidance, and to act as a source of technical expertise. For example, it provides:
    • a set of 14 NIS Security Principles for securing essential services;
    • a collection of supporting guidance for each principle;
    • a Cyber Assessment Framework (CAF) incorporating indicators of good practice; and implementation of guidance and support to CAs.

Yes. NCSC is the CSIRT for vital operators. NCSC is also the Point of Contact responsible for coordinating issues related to the security of network and information systems and cross-border cooperation at the EU level.

The Dutch Ministry of Economic Affairs is the CSIRT for digital services.

8. National cybersecurity incident management structure

The CERT-MX is responsible for dealing with any cybersecurity incidents, but only after a specific request, complaint or demand is submitted. The INAI can also initiate investigations regarding the protection of personal data.

Yes, see above.

During a cyber crisis, the National Manual on Decision-making in Crisis Situation is applied (hyperlink included below). NCSC plays a key role in such cyber crises.

The National Digital Crisis Plan (hyperlink included below) is a cyber-specific elaboration of the National Manual on Decision-making in Crisis Situation.

9. Other cybersecurity initiatives 

In the private sector, the Mexican Association for Cybersecurity offers services and products regarding cybersecurity and data protection. It also encourages the protection of information and proper information handling. 



Portrait of Héctor González Martínez
Héctor González Martínez
Senior Associate
Mexico City
Portrait of Diego Rodríguez
Diego Rodríguez, LL.M.
Portrait of Erik Jonkman
Erik Jonkman
Sanne Knopper