Episode 3: Inclusion strategies that deliver results – Zelma Acosta-Rubio
Dione+ Podcast
“For me, inclusion isn’t a standalone area. It’s a way of doing business, of leading, of creating value. It’s not just about having more women, but about changing how we see talent, how we listen to diverse voices, and how we make smarter decisions.”
Zelma Acosta-Rubio | VP of Corporate and Legal Affairs at Interbank, VP of Sustainability at IFS, and VP of DEI at Intercorp
In this episode of the Dione+ Podcast, Zelma shares profound reflections on how to build an inclusive culture from the top, embedding DEI (Diversity, Equity and Inclusion) as an essential part of the business model. She talks us through Intercorp’s MOCA Model, a proprietary methodology designed to drive sustainable change through four pillars: mindset, opportunities, trust and support.
Throughout the conversation, she highlights the importance of working at the root: addressing unconscious bias, developing more empathetic leaders, and fostering spaces where people can be their authentic selves without fear of repercussions. She also reminds us that social mobility and equity are not achieved through good intentions, but through concrete actions, clear metrics and consistent follow-up.
This episode is an invitation to rethink how we lead, how we shape our organisational cultures, and the kind of impact we want to have from our positions of influence.
Listen to the episode
| Spotify | Apple Podcasts | YouTube |
This series is presented by CMS Chile, CMS Colombia, CMS Mexico, CMS Peru and FAS Advogados in cooperation with CMS (Brazil).
