Excellence in Client Relations 2026
At CMS Wistrand, clients’ needs, expectations and experiences are always at the centre, and we continuously use client feedback to develop our advice and offering. This study is particularly valuable as it also provides a broader perspective on how our advice is perceived in relation to the market.
“By listening to our clients and developing a genuine understanding of their businesses over time, we are able to provide advice that creates real long-term value for their organisations,” says Erik Ullberg, Managing Partner in Gothenburg.
Strong results across key areas of the client experience
This year’s results show that CMS Wistrand achieves a very high level of client satisfaction (9.1/10) and is particularly strong in areas that are key to long-term client relationships.
With a high response rate, the results clearly show that CMS Wistrand is seen as a legal adviser with a strong focus on clients’ needs and a solid ability to understand their businesses and challenges. Clients also highlight strong legal expertise and our ability to deliver advice that is relevant, commercially grounded and reliable.
A relationship-driven approach
The study also shows that CMS Wistrand is widely seen as a strategic partner rather than just a provider of legal services. This reflects a way of working where close collaboration, business understanding and long-term relationships are central – increasingly important in a time shaped by technological development and a rapidly changing environment.
“The fact that clients see us as a long-term partner is an important reflection of how we work. For us, it is about building strong relationships over time and delivering advice that works in practice and genuinely supports our clients’ businesses,” says Louise Rodebjer, Managing Partner in Stockholm.
Continuously developing alongside our clients
For CMS Wistrand, the results are not only a confirmation of the work being done today, but also an important input into our ongoing development – with the ambition to continue evolving together with our clients.
