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EBA: Guidelines on the use of remote customer onboarding solutions

22 Nov 2022 (UPDATED: 13 Mar 2026) International 1 min read

The guidelines set out the steps credit and financial institutions should take to ensure safe and effective remote customer onboarding practices in line with applicable AML/CFT legislation and the EU’s data protection framework. The guidelines apply to all credit and financial institutions that are within the scope of AMLD.



Last updated · 13 Mar 2026
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