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Consumer Products

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Consumer product companies are increasingly facing challenging times, at the junction of rapidly evolving technologies, disrupting trends, changing consumer preferences and economic uncertainty. Whether you are a supplier, investor, regulator or other stakeholder, CMS has consumer products experts on hand to help.

Advising consumer goods brands and key stakeholders

As a player in the consumer products sector, you face a myriad of challenges such as globalisation and digitalisation, environmental and health concerns, supply chain management, consumer and media pressure, growing retailer buyer power, the rise of online selling, and counterfeiting. These place new demands on your management and business strategy and also drive the need for legal advice.

As leaders in consumer products law, we help companies create, deliver, and sell their goods, protecting their innovation and market position every step of the way. Our clients include top FMCG, fashion & luxury, household goods, and food and beverage companies, as well as retailers.

Bringing specialist knowledge to the table

Food & Beverage

The CMS team brings together specialist lawyers advising on everything from food law to product liability, contamination and recall, new product launches, labelling, advertising, marketing and promotions, intellectual property (IP) and brand protection, commercial contracts, environmental and health and safety issues, and complex M&A and finance transactions.

Fashion & Luxury

Our practice helps fashion brands to source, create, protect and exploit their wares through an ever-increasing number of retail channels. The team combines our award-winning IP, corporate, real estate and other practices to provide a one-stop-shop to both high-street and high-fashion icons.

Electronics & Households

Our clients benefit from expert advice, from brand management and IP through to advertising, product liability, distribution, competition, disputes, environmental and waste issues, financing and M&A.

Responding to unprecedented times

Faced with such a tough environment, businesses need advisors like CMS. We advise businesses across the whole sector and can help, whether you are consolidating or expanding, acquiring or restructuring, reinforcing your defences or seeking new opportunities. We can also help you negotiate – or renegotiate – financing or raise new equity capital. No matter what the challenge, we are here as legal advisers and business partners, helping you mitigate risk, benefit from innovation and find new ways to succeed.

Please reach out to any of our Consumer Products expert teams should you have an issue to explore.

For the very latest legal updates from CMS Consumer Products expert lawyers delivered directly to your inbox, sign up to the Law-Now subscription service now.

Highlighted experience

  • Food and beverage

    Barilla

    Advised on various advertising and labelling issues across Europe as well as on impact of potential price increases in their line of supply. The legal assistance covers all areas of contractual, commercial and competition law.

  • Food and beverage

    Nestle

    On various IP and brand protection matters including its landmark application to register the shape of a Kit Kat as a UK and EU-TM and its opposition by Cadbury/ Mondelez.

  • Food and beverage

    Diageo

    Advised on environmental labelling requirements, negotiation of contracts and claims by terminated sales agents.

  • Fashion and Luxury

    Leading fragrances producer

    Advising and representing the world’s leading producer of fragrances for many luxury fashion brands in Austrian IP litigation in parallel import cases, anti-counterfeiting as well as against grey-market retailers using the client`s brands in post-sale advertising.

  • Fashion and Luxury

    Primark

    On its rollout across CEE including the creation of a “Retail Operating Bible” for Poland, Slovakia and Slovenia, providing practical advice on everything from product labelling/product compliance to sales promotions, pricing display and H&S.

  • Fashion and Luxury

    New Balance

    Advised on an ambitious project to implement one payment solution to meet all of their global e-commerce and point-of-sale objectives

  • Electronics and households

    A Chinese electronics company

    On the conformity of the underlying product documentation and compliance of the product with the applicable regulations for the purposes of importing electrical and electro-magnetic equipment into Turkey and subsequent placement of such equipment in the Turkish market.

  • Electronics and households

    Several US and European digital companies

    Advice across several countries on the customer’s buying path under EU and national consumer law regulations; representation in national administrative inquiries in alleged unfair trading practices vis-à-vis consumers or professional users.

  • Electronics and households

    A French home furnishings retail chain

    On securitising its commercial relationships in France and across seven European countries where it is established, as well as coordinating the expansion of a master franchise worldwide.

  • Retail

    Amazon

    Advised on food registrations, environmental claims, vendor terms, terms of use, conclusion of on-line contracts, fabric types attributes for products and information requirements for digital products.

  • Retail

    TJX

    We are the trusted advisor of TJX in several CMS jurisdictions in all employment related matters, from aspects related to the collective bargaining agreement, questions between employment law and GDPR, litigation and implementation of global changes based on local laws and regulations.

Case studies

Our client had to complete a crucial compliance exercise linked to advertising claims for its leading international shampoo brand. To make claims globally, the client had to understand specific local compliance requirements across multiple countries, as well as organise and co-ordinate evidence collection in each of these jurisdictions. This was a highly time-intensive, complex and expensive task that was too large for the in-house team. 

CMS designed a bespoke and cost-effective to solution to complete this project on time, under budget and with a tailored combination of AI, project management and a bespoke online solution: 

  • Regulatory and compliance advice: delivered by CMS legal experts across all jurisdictions; 
  • Tech innovation in action: we used CMS Evidence, our own AI, to review large volumes of documents; 
  • Process and project management: CMS designed the whole process from start to finish, collected and stored all of the evidence centrally in the event of a claim, and reported regularly on status and progress to the global marketing and legal lead for the brand;
  • Alternative legal resource deployed: 65 paralegals from the CMS Legal Services Unit provided full process and administration support; 
  • Launch and training: Our team liaised with the legal and marketing teams around the world, providing them with support on the agreed process (templates, education sessions and an online portal)

Our client is a household name retailer, domiciled in Asia but with an ambitious programme of expansion in Europe. A key part of this programme is a significant expansion of their e-commerce offering from six to 28 European jurisdictions. 

For the 22 new jurisdictions, they engaged us to: 

  • Report on notable cases in which consumers had taken action against a retailer for breach of e-commerce rules, and on the courts and enforcement authorities’ attitude to such breaches; 
  • Review the website terms and conditions of sale and the privacy policy and comment on inconsistencies with local law; 
  • Advise on changes required to conform with local law. CMS was an ideal partner in this matter because of our Europe-wide reach; our local e-commerce experts and our ability to advise on a continent-wide basis meant we could advise in every jurisdiction required. 

The matter was co-ordinated from London where we have huge experience of managing multi-jurisdictional e-commerce matters. From London we offered our client a single point of contact, while ensuring that the efforts of lawyers around Europe were focused on the same result. We provided each jurisdiction with a set of focused questions, approved by our client, and clear, concise instructions on how to respond. We worked with them on a day-to-day basis to ensure that their work output was consistent. Once we had received the responses, we reviewed them in depth, amending them and seeking clarification where necessary, before consolidating the advice into a single, user friendly report

Awards & Recognitions
01
  • Quote
    Among firms in London, CMS is virtually unrivalled in terms of the breadth, depth, international reach and technical sophistication of its brands practice.
    World Trade Mark Review – UK
  • Quote
    CMS is known for their ability to provide timely and comprehensive support, taking into consideration different aspects relevant to a global operation.
    Chambers Europe 2022
  • Quote
    The lawyers at CMS are very good at giving really clear, crisp advice without layers of legalese. They are very much about getting things done and have an extremely can-do attitude.
    Chambers Europe 2022

Events

  • International
    21 Mar 2025

    EU Competition Law Briefing

Local market knowledge. Global outlook

We provide future-facing legal advice to help your organisation thrive. Combining local market knowledge and a global perspective, and with lawyers in locations worldwide, your organisation benefits from the expertise it needs, even across borders.

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