Complaints Commissioner/FCA: Report 202400259
The Complaints Commissioner has upheld parts of a complaint against FCA with regard to its handling of pension transfer issues and its response to the complainant, which included referring the complainant to the police for help in the matter.. The Commissioner also raised concerns about potential systemic issues in how the pension transfer market handles “insistent clients” and recommended that FCA carry out a review in order to determine whether consumers are facing undue barriers and to apologise to the complainant. FCA accepted the recommendations and advised that it would update the Commissioner on the issues raised by the case in six months’ time.
Regulatory News - Financial Services & Regulation
See allCMORG: Firm guidance for frontier AI
This guidance brings together industry and regulatory thinking on frontier AI resilience and sets out a structured approach across governance, protection, response, automation and resilience.
HoL: Financial Services and Markets Bill
Ahead of the second reading of the Bill, scheduled for 8 June 2026, a HoL Library briefing has been published.
FCA: Appointed representatives data
FCA has published data on the appointed representatives population and financial services activity.
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FCA: CP26/17: Quarterly Consultation Paper No. 52
The latest edition of FCA’s QCP includes consultations on: climate reporting for investment firms; various issues relating to cryptoassets; UK CRR, and RMA-M scheduling and guidance. Responses are required by 13 July 2026. A separate press release has been published on the climate reporting rules consultation.
BoE/FCA: MoU on the supervision of FMI
BoE and FCA wrote to CCPs, RIEs and RCSDs to request feedback on the MoU on whether the proposed cooperation set out in the MoU was working effectively. This joint statement notes that respondents reported a high degree of cooperation.