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FCA: Strategy for retail banks in 2025

25 Oct 2024 (UPDATED: 13 Mar 2026) United Kingdom 1 min read

FCA has published its portfolio letter to retail banks to set out the regulator’s key priorities in 2025 for their retail banking and retail mortgage lending activities, including: the Consumer Duty; treatment of customers in financial difficulty; operational resilience; access to services; financial crime and fraud, and sustainable finance.


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