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FCA: Complaints data

28 Apr 2026 United Kingdom 1 min read

FCA has published H2 2025 complaints data, which saw a 0.9% increase from HI.  With regard to product groups, insurance and pure protection complaints increased by 10.1% compared to H1, whilst there were falls in complaints relating to banking/credit cards, decumulation/pensions, home finance, and investments.


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