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FCA: Final Notice: TSB Bank plc

10 Oct 2024 (UPDATED: 13 Mar 2026) United Kingdom 1 min read

FCA has fined TSB £10,910,500 for failing to ensure customers who were in arrears were treated fairly. The firm also lacked suitable systems and controls to secure fair outcomes. TSB would have been fined £15,586,500 but it agreed to resolve these matters so qualified for a 30% discount under the FCA’s processes.


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