IOSCO: Digital engagement practices

IOSCO’s report considers the various types and applications of digital engagement practices employed by market intermediaries, highlighting potential benefits and associated risks.  It also identifies regulatory challenges and gaps, particularly with regard to their influence on retail investor behaviour and decision-making, emphasising the importance of ensuring that such practices used to communicate investment advice or recommendations do not prioritise the interests of market intermediaries over those of retail investors.  The report identifies good practices for regulators to consider.