Regulatory change

• A number of banks, including a global systemically important bank, on implementing the new UK regime for individual responsibility at banks.
• Asset managers and other firms on the introduction of CRD4 requirements.
• The MiFID project for one of the UK’s largest banks.

Dealing with the regulators

• Authorisation for banks, insurers, asset managers and other firms; successfully handling the largest fully contested application for authorisation.
• Applications for individual approval; successfully obtaining approval for senior managers initially refused approval.
• Applications for change in control (including a major contested application), variations of permission and passporting.
• Preparing firms and individuals for routine and focused supervisory visits, including client asset, conflict, financial crime, treating customers fairly and governance reviews.

Corporate governance

• A board effectiveness review for a broker dealer to fulfil an FCA requirement.
• The FSA’s two enforcement cases involving weak governance.
• Conflicts reviews for asset managers, insurers and banks.

Meeting regulatory requirements

• Perimeter issues for banks, insurers, asset managers and other firms, enabling them to operate in the UK within clearly established boundaries.
• On meeting the FCA’s requirements on protecting against money laundering, bribery and corruption and market abuse.
• Firms to meet regulators’ evolving requirements on the shared liability of manufacturers and distributors for financial products; handling the FCA’s first enforcement case on this topic.
• Liability to meet regulatory, Ombudsman and Compensation Scheme fee levies.

Handling retail redress and complaints

• Insurers and other firms on structuring complaints and claims handling functions.
• On major redress projects, advising whether compensation is due , how much and when.
• Helping firms to resolve complaints before the Financial Ombudsman Service, including major lead complaints and successfully halting or overturning FOS decisions through legal process.

Managing enforcement

• Firms in over 400 enforcement proceedings including.
• Reporting adverse events and handling subsequent investigations.
• Firms on helping to manage the appointment of a skilled person.
• Firms and individuals in formal disciplinary proceedings.