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CMA: Retail Banking Market Investigation Order

21 May 2025 United Kingdom 1 min read

CMS has written to Barclays Bank UK plc, after it found that it had breached Part 5 (Payment Transactions Histories) of the Retail Banking Market Investigation Order 2017.  The firm failed to provide around 700,000 former account holders with their Payment Transaction Histories across four separate breaches. CMA expresses disappointment with the duration, number of breaches, and size of some of the breaches, but states that it does not consider it appropriate to take further action at present.  However, it will take such action in the event of any further breaches.



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