FCA: Complaints data
FCA has published the latest set of complaints data for H2 2023. The product groups that experienced an increase in their complaint numbers were: banking and credit cards (up 3.2%), home finance (up 3.7%), and investments (up 3.4%).
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Last updated · 13 Mar 2026
Regulatory News - Dispute Resolution
See allFCA: Motor finance compensation update
FCA reports that, if it proceeds with a compensation scheme, it is likely to make several changes. If it does go ahead, FCA expects to publish final rules in late March. The timing of publication will be outside market hours and the date will be confirmed in advance. Final decisions on the scheme have not yet been made, but this statement sets out some details on how FCA intends to streamline the process. This includes the likelihood of introducing an implementation period of three months, with up to five months for older agreements.