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FCA: Roadmap for retail insurance – empowering consumers and strengthening markets

22 Jul 2025 (UPDATED: 13 Mar 2026) United Kingdom 1 min read

FCA has published a package of reports on how the retail insurance market is working and has set out actions for it and others to address specific issues.  Reports include: an analysis of the drivers behind increases in motor insurance premiums, particularly focusing on claims; a review of claims handling in home and travel insurance; an update paper from the market study on premium finance in home and motor insurance, and an evaluation of pricing reforms in the motor and home insurance markets. 


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