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Consumer Law

Law Firm in the Netherlands specialised in Consumer Law

In the contractual relationship between consumers and businesses, different rules apply than those for contractual relationships between businesses themselves. The law simply gives more rights and further-reaching protection to the consumer than to the business. For example, the consumer is free to choose between replacement or repair of a product if there is something wrong with it. A consumer can also claim that a product he has bought does not meet the expectations aroused in him, through advertising material for example. In addition, the law prohibits the use of a number of clauses in general terms and conditions if a contract is concluded with a consumer.

If your business is targeting the consumer, it is advisable to have a number of matters such as your general terms and conditions, advertising materials and user instructions tested by a specialist lawyer. Our lawyers at CMS have just the knowledge you need in this area and can advise you on all aspects of consumer law.

Events

  • Netherlands
    17 Mar 2026

    2026 Insurance sector webinar programme

  • Netherlands
    18 Mar 2026

    Green claims in focus

  • Netherlands
    19 Mar 2026

    CMS Nordic Health Summit

  • Netherlands
    23 Mar 2026

    CMS at PTMG Spring 2026

  • Netherlands
    08 Apr 2026

    CMS at Fordham IP & Policy Conference

  • Netherlands
    08 Apr 2026

    Navigating AI Risks in the insurance sector: a practical workshop

  • Netherlands
    21 Apr 2026

    On the Pulse webinar series 2026 - Spring/Summer

  • Netherlands
    28 Apr 2026

    IP Insights webinar series 2026

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