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Consumer Law

Law Firm in the Netherlands specialised in Consumer Law

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In the contractual relationship between consumers and businesses, different rules apply than those for contractual relationships between businesses themselves. The law simply gives more rights and further-reaching protection to the consumer than to the business. For example, the consumer is free to choose between replacement or repair of a product if there is something wrong with it. A consumer can also claim that a product he has bought does not meet the expectations aroused in him, through advertising material for example. In addition, the law prohibits the use of a number of clauses in general terms and conditions if a contract is concluded with a consumer.

If your business is targeting the consumer, it is advisable to have a number of matters such as your general terms and conditions, advertising materials and user instructions tested by a specialist lawyer. Our lawyers at CMS have just the knowledge you need in this area and can advise you on all aspects of consumer law.

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12/01/2022
Netherlands to issue new rules on price reduction announcements
As the EU now modernises and tightens up con­sumer-pro­tec­tion rules with the 2019 issuance of the Omnibus or Modernisation Directive, which contains rules for the announcement of price reductions, the...
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