Consumer Products

For many years now, consumer law has continued to extend its hold over the legal landscape, both in France and Europe, reflecting a constant desire to rebalance relations between businesses and consumers. This trend is set to accelerate in light of new economic challenges linked to the development of the digital economy, the energy transition and the circular economy. This is demonstrated by the fact that, regardless of the area of law concerned, almost all new legislation now contains a consumer aspect necessarily imposing new constraints on companies.

In response to these developments, businesses need to be even more vigilant, especially since the authorities have stepped up their attention in this regard in recent years, encouraged by their more stringent powers in respect of both investigations and sanctions. Whatever your sector or field of activity, there is therefore a constant need to adapt some of your practices to a diverse range of rules in order to conduct risk-free marketing or promotion of your products or services to consumers. In addition to the need to avoid harsh fines and unfair competition actions, correctly managing all of these obligations also gives you a significant competitive advantage while helping to protect your image. 

A team of specialists attentive to your needs

Our practice is supported by a team of lawyers who specialise in these issues and are familiar not only with specific French regulations but also the EU framework in which you operate. We advise and assist you with all your needs, based on a wealth of experience in a variety of fields such as FMCG, the digital economy, agri-food and the pharmaceutical industry. We work in a wide range of different areas: regulations governing unfair terms; regulations on distance selling and e-commerce (particularly geo-blocking); abuse of dominant position, tied sales, unsolicited sale or delivery of goods, discounting, liquidation, etc.; consumer mediation; group actions; unfair commercial practices; advertising regulations (unfair and misleading commercial practices, comparative advertising, French language, “made in”, etc.); specific regulations applicable to certain sectors (banking and finance, alcoholic beverages, tobacco, digital content and services, etc.); fraud regulations (product labelling, metrological checks, deception, etc.) and specific regulations (hazardous products, nutritional or environmental claims, cosmetics, planned obsolescence, food waste, plastics, etc.); regulations governing consumer information (advertising of prices and information about products and services, establishment of consumer ratings, etc.); authorities’ inspection powers and consumer law disputes.

Our highly proactive experts will help you to choose innovative and made-to-measure responses which take all your interests into account.