CMS Consumer & Retail Conference 2026
Event details
Programme
09 Jun 2026 Past event
We're back on Tuesday 9 June for the CMS Consumer & Retail Conference taking place at our CMS London office.
What to expect:
Our 2026 programme brings together leading insight from across the consumer and retail sector.
Our headline speaker is multi-award-winning international business advisor, broadcaster, and author, Kate Hardcastle MBE (The Customer Whisperer), who will explore The Science of Shopping.
Renowned industry expert Richard Lim of Retail Economics will share a timely economic outlook for the sector highlighting threats and opportunities.
CEO of The Perfume Shop, Gill Smith, will be joining us for a fireside chat to discuss her role, industry challenges and experiential retail.
Please find below our full agenda where our cross-practice team will be providing practical, commercial and creative insights on a range of key sector topics.
Why attend?
Our conference will help you consider and understand the opportunities and challenges facing the sector, and how brands and retailers can adapt and evolve to navigate these turbulent times. It will also provide an opportunity to network with peers and industry leaders.
Agenda
| Welcome and Opening Remarks Tom Scourfield, CMS |
| Economic Outlook Richard Lim, Retail Economics |
| ESG & Climate Risk: Future-proofing your business Paul Benson, CMS |
| A CEO’S Perspective Gill Smith, CEO of the Perfume Shop will cover her role, industry challenges and experiential retail with Louise Wallace, CMS |
| Message from Look Good Feel Better charity |
| Coffee Break |
| A New ERA for Employers: What you need to know Anna Cope, CMS Edward Arnold, CMS |
| Taking Stock: Key Themes |
| Science of Shopping Kate Hardcastle |
| Closing Remarks Katie Nagy de Nagybaczon, CMS |
Location
Cannon Place
78 Cannon Street
London
EC4N 6AF
United Kingdom
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