John is responsible for CMS’ innovation strategy, with the aim of helping clients and our business work smarter and embrace the future. John leads our brilliant Legal Operations and Project Management, Legal Tech, Legal Innovation, Managed Legal Services and Knowledge teams. He is also responsible for our firmwide AI strategy.
John is a qualified solicitor with 20+ years of experience working across a variety of practice groups and business support roles, including knowledge management, IT, risk, project management and business change. John co-founded CMS’ Legal Services Unit (our in-house “legal process outsourcing” team) and advises clients on AI impact and opportunities, legal tech, digital transformation strategy, alternative resourcing and designing the approach to major legal projects / workstreams (using a fusion of people, process and technology).
John works with clients, suppliers and stakeholders across the business to help build specific solutions to business problems: using a blend of the range of tools and resources available in CMS.
