CMS Financial Services Regulation Bitesize Briefings 2023
The new Consumer Duty
19 May 2026
United Kingdom
1 min read
Introducing our Consumer Duty webinar series, designed to provide you with a deeper understanding of the FCA's expectations and prepare you for a seamless implementation.
The new Consumer Duty
Slide title
Accompanying webinar slide decks
- Episode 1 - A New Consumer Duty - Implementation Toolkit
- Episode 2 - The Consumer Duty mindset and Customer Understanding
- Episode 3 -Outsourcing arrangements through the lens of the Consumer Duty
- Episode 4 - SMCR obligations under the Consumer Duty - Boards and Consumer Duty Champions
- Episode 5 - Consumer Duty and what does it mean for wholesale firms?
- Episode 6 - Foreseeable harm, the FOS and Litigation Risk
- Episode 7 - What will be in the FCA’s crosshairs?
