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FCA Consumer Duty - Implementation Toolkit

03/08/2022

The Duty includes requirements for firms to: give fair value; ensure customers don’t face unreasonable barriers when they want to switch or cancel products or complain; provide helpful and accessible customer support; take appropriate action to mitigate the...

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Authors

Portrait ofElisabeth Bremner
Elisabeth Bremner
Partner
London
Portrait ofPaul Edmondson
Paul Edmondson
Partner
London
Portrait ofAidan Campbell
Aidan Campbell
Partner
Glasgow
Portrait ofPippa Tasker
Pippa Tasker
Partner
London
Portrait ofAsh Saluja
Ash Saluja
Partner
London
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