Consumer Protection Defence

CMS has unparalleled expertise of successfully advising clients in CMA consumer investigations and enforcement actions, having been appointed to defend clients in the majority of all closed CMA consumer protection investigations.

How can CMS help you with consumer protection defence issues?

When businesses are approached by the consumer team at the CMA, whether through initial information requests or a full scale dawn raid, our expert consumer protection defence lawyers are on hand to navigate you through to a successful outcome. Our consumer protection defence experience shows that this is specialist work and our track record shows our approach is successful in achieving the best outcome with any consumer investigations or related issues. Due to our holistic sector wide experience both in the UK and internationally, we can help any type of business with their consumer protection defence issues.

With the CMA’s new direct enforcement powers, mirroring processes that have existed in the Competition arena for years but with completely different law, our consumer protection defence experts lean on the extensive experience of our competition specialists to ensure to ensure a dedicated, holistic, specialist consumer protection defence service.  

As well as advising clients through the whole investigation process, CMS is often instructed when existing outside counsel have not been able to avoid enforcement action through securing a reasonable set of undertakings or outright withdrawal of any proposed action. 

CMS will ensure that your business is treated fairly in CMA investigations

Our aim is to support your business in demonstrating your compliance with consumer law, ensure your business is treated fairly against others being investigated and ultimately, CMS will have your back if you need to defend your position before a CMA panel and in court. 

CMS can provide help and advice at any stage of a CMA investigation

Whatever stage the CMA’s consumer investigation is at, contact one of our experts who will be more than happy to talk you through the CMA’s consumer investigation and enforcement process. Please contact us now so we can guide you through this challenging process.