Agents, AI and a not-so-secret role – Colin Fisher, Head of Knowledge
CMS Unscripted
09 Jun 2026
United Kingdom
1 min read
Key contact
CMS Unscripted is the CMS UK podcast sharing real conversations with the people shaping one of Europe’s largest law firms. From major strategic shifts to the everyday work powering the firm, we uncover the ideas, stories and personalities that make CMS, CMS.
What will make a great lawyer in an AI-enabled world? Colin Fisher reflects on how CMS is thinking about smarter ways of working, from capturing expertise across the firm to using AI-powered tools that support learning, research and better decision-making. His role may once have sounded more like espionage than legal practice, but the episode explores the growing role of AI agents, the importance of sharing knowledge rather than reinventing the wheel, alongside a wider conversation about why context, empathy and human judgement still matter.
“With AI, the human element becomes even more important. It's that understanding and empathy that's impossible to replace.”
Colin Fisher
