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Becoming a COO – Christy Farrer, Chief Operating Officer

CMS Unscripted

21 Jul 2026 United Kingdom 1 min read
CMS Unscripted is the CMS UK podcast sharing real conversations with the people shaping one of Europe’s largest law firms. From major strategic shifts to the everyday work powering the firm, we uncover the ideas, stories and personalities that make CMS, CMS.

What does a COO do? In this episode of CMS Unscripted, Christy Farrer reflects on the realities of stepping into a new leadership role, from balancing competing priorities to creating space for people to thrive. Along the way, she shares the unconventional career journey that took her from administrator and PA to COO, the lessons she's learned from lifelong learning, and why leading with empathy matters more than ever.

Length: 29 minutes

“I get real joy from learning and changing and developing, and I always see that as something that's lifelong."

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Christy Farrer

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