For some time now, General Counsel (GC) have been committed to achieving “more for less” within their legal functions and demonstrating more value to their organisation. The goal is to enhance efficiency and effectiveness by embracing new technology and collaborative ways of working.
While some GCs have successfully embraced optimisation and digital transformation, others face challenges due to their limited experience and expertise. As a result, many GCs find themselves managing Legal Operations as an afterthought or relying on junior team members without the adequate skillset for support.
In our world of accelerating change, this approach falls short and doesn’t match the requirements of a world where technology adoption, data analysis, clear communication, and cost management are critical for a successful legal function.
The barrier many GCs encounter lies in understanding where to begin, what needs to change, and who can provide support. Managing Legal Operations “off the side of their desk” is no longer fit for purpose. GCs must adapt to move beyond ad hoc approaches and embrace strategic transformation.
Legal operations present an opportunity to elevate the impact of legal functions while freeing up the legal team to focus on legal requests. Law firm legal operations teams are best placed as subject matter experts to diagnose and develop solutions alongside in-house teams to excel in legal operations.
