Skills for Future Facing Teams: The Emotionally Intelligent Leader

We naturally click or clash with other people and this is often triggered by communication style, an approach to decision-making, and how we see the world around us.  The way we better understand ourselves, others, and adapt to people will help us improve our working relationships with clients and colleagues to create shared success.  This interactive session will help you learn modern approaches to strengthen your impact on others, ensure they feel heard and understood, and prevent conflict from occurring.

We will learn:

• Why Emotional Intelligence is a power skill for leaders
• How to adapt to different personalities through language and action
• Adopt a conversational model to drive connection and prevent conflict