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Outsourcing

Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

Explore more

Future of Finance seminar: Critical Third Parties Regime

26 Mar 2025

CMS named a Global Outsourcing 100 company by IAOP for the eighth consecutive year

24 Feb 2025 2 min read

Critical third parties: final policy and rules demonstrate a welcome cooperation between regulators and industry

21 Nov 2024 6 min read

Operational Resilience: The Countdown

29 May 2024 5 min read

A warning to those reporting on diagnostic imaging - KJY v University College Hospital NHS Foundation Trust

28 Nov 2023 9 min read

CMS named Law Firm of the Year at 2023 GSA UK Awards

07 Jul 2023 2 min read

European Parliament and Council ready to start negotiations on EU Data Act – Europe gets closer to adopting a data law

28 Mar 2023 12 min read

EU Data Act – Focus on Cloud Services: what is “functional equivalence” … and is it necessary?

08 Feb 2023 17 min read

Events

  • United Kingdom
    08 Apr 2026

    CMS at Fordham IP & Policy Conference

  • United Kingdom
    13 Apr 2026

    Skills for Future Facing Teams: Creating a team culture of coaching and feedback

  • United Kingdom
    21 Apr 2026

    On the Pulse webinar series 2026 - Spring/Summer

  • United Kingdom
    21 Apr 2026

    Future of Renewables Spring Seminar

  • United Kingdom
    22 Apr 2026

    Sustainable Buildings: Taking the Temperature in 2026

  • United Kingdom
    23 Apr 2026

    ESG: Breaking Down the Buzzword

  • United Kingdom
    28 Apr 2026

    Strategic expansion to India: A new chapter for UK higher education

  • United Kingdom
    28 Apr 2026

    IP Insights webinar series 2026

  • United Kingdom
    28 Apr 2026

    Future of Renewables Spring Seminars

  • United Kingdom
    29 Apr 2026

    CMS Update Morning: Media, Sports and Entertainment

  • United Kingdom
    02 May 2026

    CMS at INTA 2026

  • United Kingdom
    05 May 2026

    Cross-Border Financial Services 2026 webinar series

  • United Kingdom
    13 May 2026

    2026 ITechLaw World Technology Law Conference in Chicago

  • United Kingdom
    21 May 2026

    Navigating Global Uncertainty: Practical Insights for In-House Teams

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