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Outsourcing

United Kingdom

Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

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Law-Now: Out­sourcing
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9 March 2020
Liv­ing Wills in Out­sourcing Ar­range­ments
There have been many high pro­file, and count­less oth­er, ex­amples of out­sourcing firms strug­gling, or even fail­ing, over the last few years. As a con­sequence of this and the grow­ing com­plex­ity of busi­ness op­er­a­tions and re­li­ance on tech­no­logy, firms look­in
16 July 2020
Ex­it­ing the Brexit trans­ition peri­od: The FCA provides up­date on im­pact...
Last week, the Fin­an­cial Con­duct Au­thor­ity (“FCA”) pub­lished an up­date to its webpage out­lining factors for UK firms to con­sider fol­low­ing the end of the Brexit trans­ition peri­od on 31 Decem­ber 2020,...
21 February 2017
Olswang named 2017 Glob­al Out­sourcing 100® com­pany by IAOP®
09 June 2020
The Law Com­mis­sion’s State­ment of Law: Ex­e­cu­tion with an elec­tron­ic sig­na­ture...
The COV­ID-19 pan­dem­ic has made the in-per­son sign­ing of deeds and doc­u­ments im­prac­tic­al and cre­ated a na­tion of ‘re­mote’ work­ers. Mer­cury-com­pli­ant ‘vir­tu­al sign­ings’ (where the sig­na­ture page...
24/05/2016
CMS UK launches Brexit check­lists
With only a month to go un­til the ref­er­en­dum on Bri­tain’s mem­ber­ship of the EU, today, we are launch­ing a series of eas­ily di­gest­ible check­lists cov­er­ing a broad range of in­dustry areas to guide you through what a Brexit could really mean for your busines
15 May 2020
Ne­go­ti­at­ing Ser­vice Level / KPI and oth­er re­liefs in your ser­vices and...
The fast in­tro­duc­tion and phased re­lease of COV­ID-19 pan­dem­ic re­stric­tions has led to many busi­nesses strug­gling to man­age loss of ca­pa­city and ef­fi­ciency.  In the ini­tial days and weeks of the pan­dem­ic...
28 April 2020
In­dir­ect and con­sequen­tial loss ex­clu­sions: Eng­lish law holds the line...
A Tech­no­logy and Con­struc­tion Court de­cision last week has con­sidered a dir­ect at­tack on the tra­di­tion­ally nar­row in­ter­pret­a­tion giv­en by the Eng­lish courts to in­dir­ect and con­sequen­tial loss ex­clu­sion...
03 April 2020
COV­ID-19 – Com­mer­cial Con­tracts and Coun­ter­party Fin­an­cial Dis­tress
These are un­pre­ced­en­ted times of un­cer­tainty. The out­break and con­tinu­ing rap­id world­wide spread of the nov­el coronavir­us (and the as­so­ci­ated Cov­id-19 dis­ease) (“Coronavir­us”) is hav­ing a con­sid­er­able...
26 March 2020
Buy­ing in a crisis – UK and Scot­tish Gov­ern­ments cla­ri­fy how the pub­lic...
Cor­rect as of 5pm on 26/03/2020. This art­icle is be­ing main­tained. Use­ful cla­ri­fic­a­tion on the ap­plic­a­tion of the pro­cure­ment rules to the cur­rent COV­ID-19 crisis has now been pub­lished by the UK and...
04 March 2020
Coronavir­us – key con­sid­er­a­tions for out­sourcing agree­ments, goods and...
The out­break and spread of Cov­id-19 (“Coronavir­us”) has already had a con­sid­er­able glob­al im­pact. Ac­cord­ing to the World Health Or­gan­isa­tion’s latest situ­ation re­port, over 90,000 cases have been...
23 December 2019
So­cial Me­dia and mHealth Data EMA / HMA Re­port
New and in­nov­at­ive tech­no­lo­gies have led to a huge in­crease in data com­ing from sources that haven’t pre­vi­ously been used with­in the reg­u­lated medi­cines in­dustry. In re­cog­ni­tion of this ex­plo­sion of...
04 December 2019
IT fail­ures in the fin­an­cial ser­vices sec­tor – Treas­ury Com­mit­tee Re­port
The House of Com­mons Treas­ury Com­mit­tee has pub­lished its Re­port in­to IT fail­ures in the fin­an­cial ser­vices sec­tor, fol­low­ing an al­most year-long in­quiry that began in Novem­ber 2018. The in­quiry was launched...