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Outsourcing

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Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

Law-Now: Out­sourcing
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15/11/2022
Twenty's Plenty: Free­dom of In­form­a­tion re­form, twenty years on?
Twenty years since the Free­dom of In­form­a­tion (Scot­land) Act 2002 was in­tro­duced, a con­sulta­tion based on a pro­posed Free­dom of In­form­a­tion Re­form (Scot­land) Bill has been launched (clos­ing on 02 Feb­ru­ary...
27/09/2022
A miss is as good as a smile: no dam­ages awar­ded for “ex­cus­able breach”
A re­cent case has con­sidered a claim for dam­ages fol­low­ing a breach of the Pub­lic Con­tract Reg­u­la­tions 2015 and held that, des­pite the breach chan­ging the out­come of the pro­cure­ment, it was not ‘suf­fi­ciently...
31/08/2022
Crit­ic­al Third Parties to the fin­an­cial ser­vices sec­tor dis­cus­sion pa­per...
Back­ground Fol­low­ing a re­cent Law-Now on this top­ic which fo­cused on HMT’s con­firm­a­tion that it will le­gis­late to per­mit fin­an­cial reg­u­lat­ors to dir­ectly over­see and su­per­vise (pre­vi­ously un­reg­u­lated)...
09/06/2022
Crit­ic­al Third Parties to the fin­an­cial ser­vices sec­tor: the dawn of a...
Back­ground HMT has con­firmed that it will le­gis­late to per­mit UK fin­an­cial reg­u­lat­ors to dir­ectly over­see and su­per­vise (pre­vi­ously un­reg­u­lated) “crit­ic­al” third parties (“CT­Ps”) that provide...
26/05/2022
Schrems II: Re­ac­tions to the judge­ment and the su­per­vis­ory au­thor­it­ies'...
“Schrems II”: Opin­ions of the su­per­vis­ory au­thor­it­ies on Schrems II and re­com­mend­a­tions on the im­ple­ment­a­tion of the judge­ment in in­ter­na­tion­al data trans­fers On 16 Ju­ly 2020, the Court of Justice...
09/12/2021
Re­form­ing the Ap­poin­ted Rep­res­ent­at­ive re­gime
On 3 Decem­ber, HMT pub­lished a call for evid­ence and the FCA pub­lished a con­sulta­tion pa­per on changes to the Ap­poin­ted Rep­res­ent­at­ive (AR) re­gime.  While HMT and the FCA both ac­know­ledge that the AR...
01/06/2021
Some leaks can­'t be fixed
“Con­fid­en­tial in­form­a­tion is like an ice cube... give it to the party who has no re­fri­ger­at­or or will not agree to keep it in one, and by the time of the tri­al you have just a pool of wa­ter.” This...
07/05/2021
TUPE: Ser­vice pro­vi­sion changes and split­ting li­ab­il­ity between mul­tiple...
The re­cent case of McTear Con­tracts Ltd v Ben­nett and oth­ers UKEATS/0023/19; Mit­ie Prop­erty Ser­vices UK Ltd v Ben­nett and oth­ers UKEATS/0030/19 (“McTear”) con­firmed that in situ­ations where there...
02/03/2021
“AI Roadmap”: UK AI Coun­cil calls for a na­tion­al strategy
The com­ing months and years will be cru­cial in de­term­in­ing where the UK places its de­sired level of am­bi­tions in AI.  This is one of the key mes­sages in the re­cent Roadmap pub­lished by the AI Coun­cil...
11/02/2021
New NEC Fa­cil­it­ies Man­age­ment Con­tracts: a be­spoke suite for the fa­cil­it­ies...
At the end of Janu­ary 2021, the NEC launched a new suite of con­tracts ded­ic­ated to the fa­cil­it­ies man­age­ment in­dustry. In this Law-Now, we out­line the key fea­tures of the NEC4 Fa­cil­it­ies Man­age­ment con­tracts...
19/01/2021
“AI in the UK: No room for com­pla­cency” and no room for a sep­ar­ate AI reg­u­la­tion
A week pri­or to Christ­mas, the House of Lords’ Li­ais­on Com­mit­tee (“Li­ais­on Com­mit­tee”) pub­lished a re­port “AI in the UK: No Room for Com­pla­cency” (the “2020 Re­port”), a fol­low up on the...
19/11/2020
Cli­mate change and tech­no­logy: does the Gov­ern­ment’s “ICT and Di­git­al Strategy”...
The De­part­ment for En­vir­on­ment, Food & Rur­al Af­fairs (DE­FRA) re­cently pub­lished its Green­ing Gov­ern­ment: ICT and Di­git­al Strategy 2020-2025 (Strategy). The UK Gov­ern­ment is aim­ing to re­duce its car­bon...