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Outsourcing

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Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

Law-Now: Out­sourcing
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01/06/2021
Some leaks can­'t be fixed
“Con­fid­en­tial in­form­a­tion is like an ice cube... give it to the party who has no re­fri­ger­at­or or will not agree to keep it in one, and by the time of the tri­al you have just a pool of wa­ter.” This...
07/05/2021
TUPE: Ser­vice pro­vi­sion changes and split­ting li­ab­il­ity between mul­tiple...
The re­cent case of McTear Con­tracts Ltd v Ben­nett and oth­ers UKEATS/0023/19; Mit­ie Prop­erty Ser­vices UK Ltd v Ben­nett and oth­ers UKEATS/0030/19 (“McTear”) con­firmed that in situ­ations where there...
02/03/2021
“AI Roadmap”: UK AI Coun­cil calls for a na­tion­al strategy
The com­ing months and years will be cru­cial in de­term­in­ing where the UK places its de­sired level of am­bi­tions in AI.  This is one of the key mes­sages in the re­cent Roadmap pub­lished by the AI Coun­cil...
11/02/2021
New NEC Fa­cil­it­ies Man­age­ment Con­tracts: a be­spoke suite for the fa­cil­it­ies...
At the end of Janu­ary 2021, the NEC launched a new suite of con­tracts ded­ic­ated to the fa­cil­it­ies man­age­ment in­dustry. In this Law-Now, we out­line the key fea­tures of the NEC4 Fa­cil­it­ies Man­age­ment con­tracts...
19/01/2021
“AI in the UK: No room for com­pla­cency” and no room for a sep­ar­ate AI reg­u­la­tion
A week pri­or to Christ­mas, the House of Lords’ Li­ais­on Com­mit­tee (“Li­ais­on Com­mit­tee”) pub­lished a re­port “AI in the UK: No Room for Com­pla­cency” (the “2020 Re­port”), a fol­low up on the...
24/11/2020
Schrems II: Re­sponses to the su­per­vis­ory au­thor­it­ies' as­sess­ment and re­com­mend­a­tions...
"Schrems II": Opin­ions of the su­per­vis­ory au­thor­it­ies on Schrems II and re­com­mend­a­tions on the im­ple­ment­a­tion of the judge­ment in in­ter­na­tion­al data trans­fers On 16 Ju­ly 2020, the Court of Justice of...
19/11/2020
Cli­mate change and tech­no­logy: does the Gov­ern­ment’s “ICT and Di­git­al Strategy”...
The De­part­ment for En­vir­on­ment, Food & Rur­al Af­fairs (DE­FRA) re­cently pub­lished its Green­ing Gov­ern­ment: ICT and Di­git­al Strategy 2020-2025 (Strategy). The UK Gov­ern­ment is aim­ing to re­duce its car­bon...
16/11/2020
Schrems II re­vis­ited: the European data au­thor­ity pub­lishes draft guid­ance...
On 11 Novem­ber 2020, the European Data Pro­tec­tion Board (EDPB) pub­lished two re­com­mend­a­tions that provide guid­ance to com­pan­ies on how to as­sess data trans­fers after the ECJ’s Schrems II de­cision:...
10/11/2020
Reg­u­lat­ing high-risk AI: EU Par­lia­ment calls for a new civil li­ab­il­ity...
On the 19 Oc­to­ber 2020, the European Par­lia­ment (“EP”) ad­op­ted pro­pos­als on reg­u­la­tion of Ar­ti­fi­cial In­tel­li­gence (“AI”) pre­pared by the EP’s Com­mit­tee on Leg­al Af­fairs (“JURI Com­mit­tee”)...
16/07/2020
Ex­it­ing the Brexit trans­ition peri­od: The FCA provides up­date on im­pact...
Last week, the Fin­an­cial Con­duct Au­thor­ity (“FCA”) pub­lished an up­date to its webpage out­lining factors for UK firms to con­sider fol­low­ing the end of the Brexit trans­ition peri­od on 31 Decem­ber 2020...
09/06/2020
The Law Com­mis­sion’s State­ment of Law: Ex­e­cu­tion with an elec­tron­ic sig­na­ture...
The COV­ID-19 pan­dem­ic has made the in-per­son sign­ing of deeds and doc­u­ments im­prac­tic­al and cre­ated a na­tion of ‘re­mote’ work­ers. Mer­cury-com­pli­ant ‘vir­tu­al sign­ings’ (where the sig­na­ture page...
15/05/2020
Ne­go­ti­at­ing Ser­vice Level / KPI and oth­er re­liefs in your ser­vices and...
The fast in­tro­duc­tion and phased re­lease of COV­ID-19 pan­dem­ic re­stric­tions has led to many busi­nesses strug­gling to man­age loss of ca­pa­city and ef­fi­ciency.  In the ini­tial days and weeks of the pan­dem­ic...