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United Kingdom

Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

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Law-Now: Out­sourcing
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9 March 2020
Liv­ing Wills in Out­sourcing Ar­range­ments
03 Apr 20
COV­ID-19 – Com­mer­cial Con­tracts and Coun­ter­party Fin­an­cial Dis­tress
These are un­pre­ced­en­ted times of un­cer­tainty. The out­break and con­tinu­ing rap­id world­wide spread of the nov­el coronavir­us (and the as­so­ci­ated Cov­id-19 dis­ease) (“Coronavir­us”) is hav­ing a con­sid­er­able...
21 February 2017
Olswang named 2017 Glob­al Out­sourcing 100® com­pany...
26 Mar 20
Buy­ing in a crisis – UK and Scot­tish Gov­ern­ments cla­ri­fy how the pub­lic...
Cor­rect as of 5pm on 26/03/2020. This art­icle is be­ing main­tained. Use­ful cla­ri­fic­a­tion on the ap­plic­a­tion of the pro­cure­ment rules to the cur­rent COV­ID-19 crisis has now been pub­lished by the UK and...
CMS UK launches Brexit check­lists
04 Mar 20
Coronavir­us – key con­sid­er­a­tions for out­sourcing agree­ments, goods...
The out­break and spread of Cov­id-19 (“Coronavir­us”) has already had a con­sid­er­able glob­al im­pact. Ac­cord­ing to the World Health Or­gan­isa­tion’s latest situ­ation re­port, over 90,000 cases have been...
23 Dec 19
So­cial Me­dia and mHealth Data EMA / HMA Re­port
New and in­nov­at­ive tech­no­lo­gies have led to a huge in­crease in data com­ing from sources that haven’t pre­vi­ously been used with­in the reg­u­lated medi­cines in­dustry. In re­cog­ni­tion of this ex­plo­sion of...
04 Dec 19
IT fail­ures in the fin­an­cial ser­vices sec­tor – Treas­ury Com­mit­tee...
The House of Com­mons Treas­ury Com­mit­tee has pub­lished its Re­port in­to IT fail­ures in the fin­an­cial ser­vices sec­tor, fol­low­ing an al­most year-long in­quiry that began in Novem­ber 2018. The in­quiry was launched...
18 Jun 19
Is an in­tel­li­gent AI tool right for your busi­ness?
The Na­tion­al Cy­ber Se­cur­ity Centre has re­cently re­leased guid­ance on as­sess­ing in­tel­li­gent tools for cy­ber se­cur­ity (avail­able here). This guid­ance provides a valu­able op­por­tun­ity for busi­nesses of any...
05 Mar 19
Out­sourcing Play­book
The UK gov­ern­ment has re­cently pub­lished the Out­sourcing Play­book. The Play­book provides guidelines and prin­ciples for cent­ral gov­ern­ment and those in­volved in in­fra­struc­ture pro­jects on how to avoid...