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Outsourcing

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Many organisations look to outsource business functions to help drive their business’ growth, achieve quality improvements, increase efficiency and manage costs. The decision to outsource elements of a business is often complex - finding the right service provider, ensuring the right set up, contracting for appropriate performance incentives and ensuring good governance are just a few of the considerations.

As an organisation looking to outsource, or manage existing outsourcing contracts, you will need a team of lawyers who are sensitive to the different approaches to sourcing and the associated liabilities taken in each. Our outsourcing team has extensive experience of advising on local and cross-border arrangements covering a vast range of functions and innovative contracting structures. These include information and communications technology, customer relationship management, logistics, vehicle fleet and facilities management, finance and accounting, fund management, human resources, transaction settlement and payment processing.

We advise both customers and suppliers and can assist on system integration and management issues, multi-vendor arrangements and second-tier supplies.

Our clients operate in a variety of industry sectors, including financial services, energy and utilities, TMC, life sciences & healthcare and manufacturing and logistics, in both the public and private sector.

Law-Now: Outsourcing
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28/11/2023
A warning to those reporting on diagnostic imaging - KJY v University College...
With the UK Government announcing at the end of October 2023 that 160 community diagnostic centres will be open by March 2024, it is a burgeoning time for those working in diagnostics. Medical malpractice...
07/07/2023
CMS named Law Firm of the Year at 2023 GSA UK Awards
International law firm CMS has been named Law Firm of the Year at the coveted 2023 Global Sourcing Association (GSA) Awards.   The GSA is a leading sourcing industry body and a social enterprise that...
28/03/2023
European Parliament and Council ready to start negotiations on EU Data...
In February 2022 the European Commission presented its proposal for the EU Data Act, which – if adopted - will introduce a far-reaching legal regime on access to and use of non-personal data in the...
08/02/2023
EU Data Act – Focus on Cloud Services: what is “functional equi­val­ence”...
In the second Law-Now in our cloud services series on the proposed EU Data Act (the “Act”), we focus on the concept of functional equivalence. One of the aims of the Act is to remove barriers to access...
15/11/2022
Twenty's Plenty: Freedom of Information reform, twenty years on?
Twenty years since the Freedom of Information (Scotland) Act 2002 was introduced, a consultation based on a proposed Freedom of Information Reform (Scotland) Bill has been launched (closing on 02 February...
27/09/2022
A miss is as good as a smile: no damages awarded for “excusable breach”
A recent case has considered a claim for damages following a breach of the Public Contract Regulations 2015 and held that, despite the breach changing the outcome of the procurement, it was not ‘suf­fi­ciently...
31/08/2022
Critical Third Parties to the financial services sector discussion paper...
Background Following a recent Law-Now on this topic which focused on HMT’s confirmation that it will legislate to permit financial regulators to directly oversee and supervise (previously unregulated)...
09/06/2022
Critical Third Parties to the financial services sector: the dawn of a...
Background HMT has confirmed that it will legislate to permit UK financial regulators to directly oversee and supervise (previously unregulated) “critical” third parties (“CTPs”) that provide...
26/05/2022
Schrems II: Reactions to the judgement and the supervisory authorities'...
“Schrems II”: Opinions of the supervisory authorities on Schrems II and recommendations on the implementation of the judgement in international data transfers On 16 July 2020, the Court of Justice...
27/02/2022
Handling the new EU and UK sanctions against Russia
Since 2014, the EU and the UK have progressively imposed sanctions on Russia in response to the crisis in Ukraine. Following the latest events, both the EU and the UK, as well as many other countries...
09/12/2021
Reforming the Appointed Representative regime
On 3 December, HMT published a call for evidence and the FCA published a consultation paper on changes to the Appointed Representative (AR) regime. While HMT and the FCA both acknowledge that the AR...
01/06/2021
Some leaks can't be fixed
“Confidential information is like an ice cube... give it to the party who has no refrigerator or will not agree to keep it in one, and by the time of the trial you have just a pool of water.” This...