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Technology Disputes

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CMS’s Technology Disputes Team advises clients on all types of disputes arising from the use and misuse of technology, across all industry sectors.

We advise on disputes arising from hardware and software implementation, outsourcing and cloud services, software licenses, website design, e-commerce platforms, payments systems and the use of machine-learning technologies.  We frequently advise on disputes arising form the misuse of data or data breach.

We advise our clients on the disputes which are of greatest importance to their business and reputation. We have advised on some of the largest disputes conducted before the courts in recent years and we have extensive experience of all the major arbitration codes.

Our recent experience includes advising:

  • An international services provider in a dispute with an insurance company concerning the implementation of an insurance platform.
  • An IT solutions provider in claims by an NHS Trust concerning the delivery and performance of an online medical records management system, involving conversion of paper records into a digitised and searchable format.
  • A software developer in a dispute relating to the application of the Commercial Agents (Council Directive) Regulations 1993 to agency sales of software.
  • A logistics company in a dispute relating to implementation of a dynamic field management system.
  • A major UK supermarket in a licensing dispute with a SaaS provider in respect of the client’s customer loyalty scheme.
  • An international insurance company in a dispute relating to the development of a cloud-based disaster recovery system.
  • A leading high street and on-line retailer in a dispute relating to implementation of a retail management system.
  • A retiler in a dispute with its web services provider.

"A 21st century 24/7 powerhouse. Experienced team with all the skills necessary to deal with large-scale commercial litigation."

Legal 500, 2021

"The team is very experienced and very practical - we are really happy working with them."

Chambers, 2021

"These lawyers are hands-on, approachable and always willing to extend support."

Chambers, 2021
15/03/2019
Ad­vising the Board on Tech­no­logy Op­er­a­tion­al Risk
Dir­ect­ors’ risk re­port All busi­nesses are de­pend­ent on their IT sys­tems and the de­ploy­ment of tech­no­logy is a board-level is­sue.Dir­ect­ors should be in­volved in de­cisions con­cern­ing the se­lec­tion of...
Law-Now: Tech­no­logy Dis­putes
Vis­it Law-Now for leg­al know-how and com­ment­ary

Feed

07/07/2021
Me­dia lit­ig­a­tion in the In­ter­net age, in­clud­ing a dis­cus­sion on the draft...
Fol­low­ing last year’s in­aug­ur­al ex­plor­a­tion of the me­dia lit­ig­a­tion toolkit, this year’s series will provide a prac­tic­al re­fresh­er of the key top­ics in this area, in­clud­ing the re­cent and fu­ture de­vel­op­ments.In...
30/06/2021
Repu­ta­tion man­age­ment – deal­ing with in­ac­cur­ate al­leg­a­tions (Part 2)
Fol­low­ing last year’s in­aug­ur­al ex­plor­a­tion of the me­dia lit­ig­a­tion toolkit, this year’s series will provide a prac­tic­al re­fresh­er of the key top­ics in this area, in­clud­ing the re­cent and fu­ture de­vel­op­ments.In...
23/06/2021
Keep­ing it secret – claims for con­fid­en­tial and/or private in­form­a­tion...
Fol­low­ing last year’s in­aug­ur­al ex­plor­a­tion of the me­dia lit­ig­a­tion toolkit, this year’s series will provide a prac­tic­al re­fresh­er of the key top­ics in this area, in­clud­ing the re­cent and fu­ture de­vel­op­ments.In...
10/09/2020
Priv­ilege: What you need to know
The last couple of years have seen some im­port­ant de­vel­op­ments in Eng­lish case law in the area of leg­al pro­fes­sion­al priv­ilege, from the Court of Ap­peal over­turn­ing a re­strict­ive in­ter­pret­a­tion of lit­ig­a­tion...
14/07/2020
The Me­dia Lit­ig­a­tion Toolkit
In the di­git­al age, in­form­a­tion is dis­sem­in­ated faster, with more ease and with less ac­count­ab­il­ity than ever be­fore, pos­ing sig­ni­fic­ant risks and chal­lenges to both in­di­vidu­als and or­gan­isa­tions who...
20/03/2018
Li­cence to use elec­tron­ic­ally sup­plied soft­ware is not “sale of goods”...
The Court of Ap­peal has ruled that the pro­vi­sion of a li­cence to use elec­tron­ic­ally sup­plied soft­ware does not con­sti­tute a “sale of goods” for the pur­poses of the Com­mer­cial Agents (Coun­cil Dir­ect­ive)...
18/04/2017
Dis­putes di­gest
Wel­come to our Spring edi­tion of Dis­putes Di­gest. In this edi­tion, we look back at 2016 and sum­mar­ise the key lit­ig­a­tion and ar­bit­ra­tion cases of 2016 for cor­por­ate coun­sel to be aware of. We also...
29/09/2016
Dis­putes di­gest
Wel­come to the fourth edi­tion of Dis­putes Di­gest, fea­tur­ing com­ment­ary and ana­lys­is on the latest de­vel­op­ments in dis­pute res­ol­u­tion across the UK and bey­ond.Over the sum­mer, the de­bate over the leg­al...
25/11/2015
Dis­putes Di­gest - cur­rent leg­al is­sues af­fect­ing the mar­ket
This edi­tion con­tains up­dates and com­ment­ary on a range of is­sues, in­clud­ing art­icles on the High Court’s ‘Fin­an­cial List’ which is now up and run­ning, cur­rent trends in pen­sions lit­ig­a­tion, key...